Careers at East Cheshire NHS Trust
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Harry Downes, Customer Service Apprentice

Meet Harry, Administration Apprentice within the Professional Practice Team. Harry has been in post since April 2018 and is studying for his NVQ Level 2 in Customer Service. 

Harry applied for the apprentice role to strengthen his skills and to gain professional experience working for the NHS. He viewed East Cheshire NHS Trust as a great place to work, with lots of benefits on offer and opportunities for progression.

Harry says that the job is very varied and no two working days are the same. His responsibilities range from assisting with training courses; meeting and greeting candidates, producing course materials and helping with office tasks, to participating in recruitment events for the Trust at local school schools and colleges. Harry has found his colleagues extremely supportive, warm and welcoming and he feels he has gained a lot of self-confidence and experience in the work place.

Harry highly recommends the Apprenticeship programme, especially if you are unsure what career path you would like to take. Applying for an Apprenticeship role is ideal as you learn so much and develop many adaptable skills.

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